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A Shop You Can Trust
Program Requirements
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This program is a consumer
awareness/assurance program to assist
vehicle owners after an accident to make an educated decision where
they wish their vehicle repaired.
It is our obligation to ensure the participating members of this program
will be accountable to you, the vehicle owner, keep your best interest in
making repair decisions for safety and durability, follow manufacturer's
and/or tested repair guidelines, provide a limited lifetime
warranty, and
be properly trained and equipped to perform the needed repairs on
your vehicles.
For this reason there are "industry first" eligibility standards
that must be
met and maintained to be part of the program.
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All Program Members must be accredited and must
maintain their BBB accreditation status.
We believe the BBB will be a trusted partner in the
program and provide you an avenue to resolve any
issues you may have with a specific repair. Our
members are bound to our
IABA Code of Ethics,
and also the BBB guidelines.
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Look
for the Sign You Can Trust |
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Additional Criteria
The
Program also has requirements for Training and
Education, The Facility, Equipment,
Technology. Process Verification,
and Adherence to the Code of Ethics.
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If you are a repair facility in
Indiana that would like to be part of our "Shop You Can Trust"
Program, contact the association office
at (317) 290-0611 or email to:
Director@iaba.info. |
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